Services
We work hand in hand with you to develop organizational transformation readiness. Our services are modular in nature to provide support at all stages of the change journey.
- Research & innovation
- Strategic & operation Excellence
- Knowledge mobilization & capacity building
RESEARCH & INNOVATION
- Market research and environmental scans
- Population, demographic and social determinants of health snapshots
- Sector and market sentiment analysis
- Industry future foresight projections
- Service innovation and product ideation
- Program evaluation
- Stakeholder engagement (customers, clients, patients, staff)
STRATEGIC & OPERATION EXCELLENCE
Strategic planning with direct connection to:
- Populations served
- Human capital
- Service offerings
- Technology
Organizational assessments:
- Diversity, equity, inclusion and accessibility
- Technology
- Human capital
- Service excellence
- Innovation
KNOWLEDGE MOBILIZATION & CAPACITY BUILDING
Training:
- Curriculum development
- Training (virtual, in person, or in class via Queen’s IRC)
- Facilitation
Strategy and operating plans:
- Employee engagement
- Change management
- Impact plan including evaluation and key performance indicators
- Coaching
