SERVICES.

We work hand in hand with you to develop organizational transformation readiness. Our services are modular in nature to provide support at all stages of the change journey.

Research & Innovation

Strategic & Operation Excellence

Knowledge Mobilisation & Capacity Building

SERVICES.

We work hand in hand with you to develop organizational transformation readiness. Our services are modular in nature to provide support at all stages of the change journey.

Research & Innovation

Strategic & Operation Excellence

Knowledge Mobilisation & Capacity Building

The Centre for Transformation is designed to take your organization to the next level. We look at big picture, long term needs and trends that can impact your work and connect the dots to your day to day operational execution. And, if you are struggling with the execution, we can help there too.

Research & Innovation

  • Market research and environmental scans
  • Population, demographic and social determinants of health snapshots
  • Sector and market sentiment analysis
  • Industry future foresight projections
  • Service innovation and product ideation
  • Program evaluation
  • Stakeholder engagement (customers, clients, patients, staff)

We will help you understand your current state and operating environment, envision your future state, and map a strategic and operational pathway to that future.

Strategic & Operational Excellence

Strategic planning with direct connection to:

  • Populations served
  • Human capital
  • Service offerings
  • Technology

Organizational assessments:

  • Diversity, equity, inclusion and accessibility
  • Technology
  • Human capital
  • Service excellence
  • Innovation

Knowledge Mobilization & Capacity Building

Training:

  • Curriculum development
  • Training (virtual, in person, or in class via Queen’s IRC)
  • Facilitation

Strategy and operating plans:

  • Employee engagement
  • Change management
  • Impact plan including evaluation and key performance indicators
  • Coaching